Home > Bible Translations, Bibles, CEB, ESV, HCSB > A Christmas Wish: “Contact Info” on the HCSB Blog?

A Christmas Wish: “Contact Info” on the HCSB Blog?

For the life of me, I can’t contact anyone at the HCSB blog.  There is simply no contact information on this site.  Tell me, How frustrating is that?

ESV blog has contact info.

NLT has contact info.

And even the new, yes new CEB has contact info.

The HCSB remains a fine translation, but I’m not too sure about the folks behind it: they post a few things on the site and then disappear, leaving this line on their “about page”:

We hope that you will find this site helpful and that you will consider using the Holman Christian Standard Bible as you minister in the 21st Century.  Source

Ha!

  1. December 18, 2009 at 12:39 PM | #1

    They are probably frustrated by all the complains that came in! ;)

    • Mark Stevens
      December 18, 2009 at 1:20 PM | #2

      Is it really that bad? I have never sen one. I remember having a Holman Bible Dictionary that had no index!!!

  2. December 18, 2009 at 12:43 PM | #3

    Brian L,
    They should but still be acessible. Ha!

  3. December 18, 2009 at 4:25 PM | #4

    Their management of an online presense in the past has been horrible. It’s showing some promise now they have a blog.

    It’s amusing that the comments, similar to Crossway, aren’t allowed. That might be a good thing because if they keep writing posts like this…

    http://www.hcsb.org/b/authorjournal/archive/2009/11/02/christ-s-slaves-or-christ-s-servants.aspx

    …someone gonna get upset. :mrgreen:

  4. December 18, 2009 at 5:56 PM | #5

    Bryon,
    They better pickup on marketing! ;-)

  5. December 18, 2009 at 6:38 PM | #6

    I think you should be put on the board/panel/team that handles the HCSB! Then you could get that “H” removed!

  6. December 18, 2009 at 6:57 PM | #7

    Jason,
    I think so too. The first order of the day would of course be that “H.” :-D

  7. December 18, 2009 at 7:01 PM | #8

    I contacted them quite a while ago. I think it was from here:
    http://bhpublishinggroup.com/contact.asp
    That’s probably the best you’ll get.
    Jeff

  8. December 18, 2009 at 7:06 PM | #9

    Jeff,
    Thanks. But the sensible think seems to be to have it on the blog itself.

  9. John
    December 18, 2009 at 8:45 PM | #10

    I agree. I have written them over a dozen times and have never heard anything from them. Great translators, but very poor marketing from B&H. It’s a wonder anyone has heard of it.

    • December 19, 2009 at 9:58 AM | #11

      John,
      For the new year and esp. going into 2011, they’ll to improve on marketing. That’s a fact.

  10. VictorLouis
    December 19, 2009 at 8:49 AM | #12

    I had a recent e-mail exchange with a CSB rep. He’d responded to me on a general e-mail I’d sent regarding some product options I’d like to see. I won’t insert the name of the rep without his permission. However, his title indicates someone in executive management with decision making input. Here they are, chronologically……

    Sent: Thursday, December 3, 2009 3:34pm
    To: ***@lifeway.com>
    Subject: RE: NT with Psalms and Proverbs

    Thank you for the courtesy of a response. While I have your attention, thought I’d relay my comments to an enthusiasts’ blog, and one more ‘wish’:
    ++++++++++++++++++++++++++++++++++++++++++++++++++
    Brian Moyer said,

    ” I would encourage interested parties to contact Broadman and Holman and ask them to update their website. The ESV website does a much better job of promoting that translation. ”

    {Vic’s response}I agree. I only JUST discovered the CSB in the past few months. The website seems stuck in a ‘limbo’. So far as I know, the on-line text is still the first-edition text. { & as of today, 12-3, that link seems to be down…. http://hcsb.bhpublishinggroup.com/crossmain.asp }

    Much of the products that they seem to have offered are still listed, but the links are dead. You cannot view anything about many of the products, even if you did succeed finding it for-sale somewhere on the web. Thankfully http://www.christianbook.com/ has a wonderfully user-friendly site, and they still have a good deal of CSB product on-hand.

    I frequent both Berean & Family Christian bookstores, and I’m lucky to find ANY copies of the CSB. When I do, it seems to be the Apologetics Study Bible, for whatever reason. I went to the local Calvary Chapel bookstore on campus. This is a congregation of around 14K! Neither the volunteer, nor the assistant manager, had ever so much as HEARD of the HCSB! They did have an inquiry about the NET bible, asking if it was in stock. They were cluesless as to that one, also. I dropped off one of my CSB’s for a couple weeks, and I havent’ yet been back to see what they think of it.{End blog response}

    —–Original Message—–
    From: ***@lifeway.com>
    Sent: Thursday, December 3, 2009 3:39pm
    To: Vic
    Subject: Re: NT with Psalms and Proverbs

    Victor,

    This is very helpful feedback. Thanks so much for taking the time to send it. Meanwhile, try visiting our new website for the HCSB:

    http://www.hcsb.org/

    I think you’ll find it much more helpful than the now-defunct previous site. That old site should not even be up, so I’ll check into getting it pulled off the web.

    With sincere thanks, ***

    —–Original Message—–
    From: Vic
    Sent: Thursday, December 3, 2009 3:55pm
    To: ***@lifeway.com>
    Subject: Old, vs. New site

    Well, I hope I’m not taking too much advantage of you with the input! However, I am a big, big fan, and I’m promoting it as well as I can.

    Yes, I have visited and read everything on the new site. It is MUCH, much better. However, for those of us who are fans, we know about the “limbo” status of the product.We know that the revision is on the way, and have a time-line for at least the Minister’s and the first Study bible.

    But, what about those who have NOT found the CSB? What happens when they wander onto the site and want to know more. What about the retailers who have either no knowledge, or little product, or both? Obviously, we should be referring them TO the website. So, consider what follows.

    I really think that some sort of information ought to be posted onto that new website in a banner format. That is, explain that the highly successful CSB has been revised, and it’s in some sort of a transition period between formatting, printing, shipping, etc. Perhaps refer them, directly, to your LifeWay and ChristianBook {if thats’ not out of line} retailers to get current product. Get the new text up on-line, so that folks can start familiarizing themselves with it.

    Until the new text IS posted, I’d hate to lose the current text link that I’ve been using…..

    http://hcsb.bhpublishinggroup.com/crossmain.asp

    Please don’t have them delete THAT site, LOL! :-)

    Thanks, Vic

    —–Original Message—–
    From: ***@lifeway.com>
    Sent: Thursday, December 3, 2009 4:06pm
    To: Vic
    Subject: Re: Old, vs. New site

    Victor,

    I do not mean to say we’ll take down the online text version of the HCSB. It’s just a matter of us transitioning from one host site to another. I’ve asked our web guys to look into the problems you identified earlier.

    Regarding the idea of announcing that a revision is coming, that is not typically done by publishers unless the revisions are truly comprehensive. There are many reasons for this policy, one of which is you don’t want to make all the current inventory (the non-updated inventory, that is) obsolete. That would cost waaaay too much money.

    We feel we’re doing a pretty good job getting word about the revision to influencers (pastors, bloggers, folks such as yourself), and we’re always grateful when people help us spread the word, as you’re doing.

    As far as availability of the HCSB in retail stores, that’s usually a reflection of the fact that the store has chosen to carry more NIV, KJV, NLT, ESV than HCSB. Independent stores (such as the one you mentioned earlier) are more prone to sticking with the better-known translations, and perhaps we’ve never managed to get an account representative to call on their store and give a sales pitch for HCSB. If you could give me the name, address, and phone number of the store you mentioned, I will try to get a rep to contact them.

    Thanks again for all of your helpful feedback.

    ***

    Well, that’s the gist of it. The product is in transition. We can only hope they ramp-up a great marketing effort early next year, and that they are successful. So far, I’ve got my friend’s wife using a CSB, and she came up with an NIV. Try as I might, my own wife is very loyal to NKJV, even though English is NOT her primary language {go figure!}.

    Vic

  11. December 19, 2009 at 9:59 AM | #13

    Victor,
    Thanks for this. But how about on the HCSB blog itself?

  12. VictorLouis
    December 19, 2009 at 11:07 AM | #14

    I didn’t directly ask. Howver, I don’t think they’re going to put much effort into a blog, when the website itself has very little attention right now. Again, we can only hope for the best.

    For those that want a CSB, ChristianBook.com has some super-duper deals right now. Time to take advantage!

  13. December 19, 2009 at 11:35 AM | #15

    Victor,
    Thanks for the clarification. Well, it’s their prerogative.

    The updated HCSB will be out Fall 2010 – those CBD “super-duper deals” are only dupers.

    • December 20, 2009 at 6:44 PM | #16

      Just to clarify, the Study Bible will be out in the Fall 2010; the updated text will be available in the Minister’s Bible in the Spring 2010.

      And yes, they need contact info on the blog.

      And yes, the marketing has suffered (see point #2 here: http://bit.ly/6WblpI), though seeing some signs of improvement.

      • December 20, 2009 at 6:51 PM | #17

        Will,
        Thanks for this info. Indeed, sooner than we think.

  14. Protege Rod
    December 30, 2009 at 8:46 PM | #18

    The “H” in the translation name is not the only problem with the HCSB. I once was a big fan of the HCSB and was seriously considering it as my main translation. However, through my research I just can’t see how it can get away from being considered as a Southern Baptist Bible. For example, the word “tongues” or “tongue” is nowhere to be found in the text. It’s no doubt, this translation is a Southern Baptist Convention product via Lifeway Retail Stores and Broadman and Holman Publishing. The poor accessability, marketing and promotion could be because it wants to be exclusive to Southern Baptists. It could also be the copyright issues in their literature; their desire to have their own translation to save money.

    Whatever the reason(s), I’m only using it for reference. I just don’t feel like trying to support a translation that does not have the aggressive support of its on organization. That’s one reason I have the ESV as one of my go to translations. Its organization seems to want your business by being available and marketing and promoting their translation. Also, the translation is fine also.

  15. December 31, 2009 at 1:41 AM | #19

    Rod,
    The first updates are due in the Spring of 2010. I guess they’ll up marketing and so on.

    Perhaps the translation will be judge on its own merits and not its label. We shall see.

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